Welfare benefit,
energy and debt advice
Free, confidential money advice available to L&Q residents
Choose the option that best matches the help you need. If you need help with both income and debt, you can choose both.
Our team will talk through your situation and make sure you get the right help.
Register Now Eligibility Criteria
What we can help you with
Our service is free, confidential and available to all L&Q residents
Income Max
We can help you check that you are receiving all the benefits, income and other support you can claim.
- Check what benefits and other financial help you may be able to claim.
- Help you complete benefit applications and provide the documents or evidence needed.
- Help you ask for a benefit decision to be looked at again.
- Give advice if you are behind with rent, water or energy bills, and help with budgeting and managing your money.
- Find grants from charities and other help with essential household costs.
- Help with Blue Badges, free or discounted travel, occupational therapy assessments, equipment or changes to your home that could help you live independently.
Debt Advice
We can help you understand your debts and work out what to do next.
- Look at your income, spending and debts with you.
- Help you make a household budget you can afford.
- Explain which debts need dealing with first.
- Contact the people or organisations you owe money to and help agree payments you can afford.
- Explain the different ways you could deal with your debts, including repayment plans, Debt Relief Orders and bankruptcy
- Help with court forms and letters about court action or attempts to collect a debt.
- Put you in touch with other specialist services when needed.
We can help with court forms and letters, but we cannot attend court or speak on your behalf at a hearing.
Energy Advice Support
We can help you better understand your energy costs, reduce household pressures, and access practical support when you need it most. Our advisers can:
- Provide tailored energy awareness advice
- Offer energy efficiency guidance to help reduce your energy bills
- Help you understand your energy bills, standing charges, and household energy usage
- Assist with applications for the Warm Home Discount and registration for the Priority Services Register
When you have registered
Within the portal you can use a free, impartial benefits calculator to check for benefits you may be missing. Results are estimates for general guidance only and may not reflect your actual entitlement. Auriga does not guarantee their accuracy or accept liability for decisions or losses arising from their use. By using the calculator, you accept these terms.
After you submit your referral, our team will contact you to talk about your situation and explain what happens next.
Register Now
Begin your application to see how we can help you.
Register
Need help?
Our friendly team will be more than happy to help you. You can reach them on:
0121 362 3616